Enterprise Operations Console 2019.4 Release Notes

Release date: November 5, 2019

These release notes describe the new features, improvements, and fixed issues in Enterprise Operations Console 2019.4. They also provide information about upgrades and describe workarounds for known issues.

If you are looking for previous release notes for Enterprise Operations Console, see Previous Version documentation.

New features and improvements in EOC

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EOC 2019.4 offers new features and improvements compared to previous releases of EOC.

Pass-through authentication

EOC 2019.4 provides you with the option to use pass-through authentication when specifying a default authentication type for users accessing the SolarWinds site. For more information, see Pass-through Authentication in the Admin Guide.

Hide Alerts in Custom Tiles

With EOC 2019.4, you can now toggle the Show Active Alerts setting for individual tiles from the widget's Edit settings. The default value is ON, displaying the alerts section. By switching the value to OFF, the alert section is hidden.

New version number for EOC and other Orion Platform products

Version numbering is now consistent across all Orion Platform products. For more information, see the THWACK post What’s in a version number.

Other improvements

  • The Custom Tile widget has been renamed to Status Summary.
  • The Advanced Entity Filter and All Alerts lists are now sorted alphabetically.

New features and improvements in Orion Platform

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The Orion Platform 2019.4 offers new features and improvements compared to previous releases of the Orion Platform.


New customer installation

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For information about installing Enterprise Operations Console, see the SolarWinds Orion Installer.

Before you upgrade!

As of the release of EOC 2.0, the Enterprise Operations Console has been rebuilt to run on the Orion Platform. If you are running EOC 2.0, you can upgrade to EOC 2019.4 using the same server.

Note: The organization of custom tiles in EOC 2.0 is not preserved when upgrading to 2019.4.

Due to this rebuild, users of versions prior to EOC 2.0 must install EOC to 2019.4 on a separate server. To begin using the new features, simply install EOC 2019.4 on a different server from your current EOC edition.

How to upgrade

If you are upgrading from EOC 2.0 or later:

  1. Use the SolarWinds Orion Installer to upgrade one or more Orion Platform products simultaneously.
  2. If your scalability engines (additional polling engines, additional web servers, and high availability servers) are able to communicate with the main server, use the centralized upgrade feature to upgrade the rest of your Orion deployment in parallel.

    For details, see Install or upgrade Orion Platform products.

If you are upgrading from EOC 1.6 or earlier: use the legacy product upgrade guide to plan and then implement an upgrade to the current version of EOC.


Fixed issues in Orion Platform 2019.4

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See the Orion Platform 2019.4 Release Notes.


End of life

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Version EoL Annoucement EoE Effective Date EoL Effective Date
EOC 1.6

September 6, 2019

Customers on EOC 1.6 should begin transitioning to the latest version of EOC.

December 6, 2019

Service releases, bug fixes, workarounds, and service packs for EOC 1.6 will no longer be actively supported by SolarWinds.

December 6, 2020

SolarWinds will no longer provide technical support for EOC 1.6.

EOC 1.5

December 4, 2019

Customers of EOC 1.5 should begin transitioning to the latest version of EOC.

March 4, 2019

Service releases, bug fixes, workarounds, and service packs for EOC 1.5 will no longer be actively supported by SolarWinds.

March 4, 2020

SolarWinds will no longer provide technical support for EOC 1.6.

See the End of Life Policy for information about SolarWinds product lifecycle phases. For supported versions and EoL announcements for all SolarWinds products, see Currently supported software versions.


End of support

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This version of Enterprise Operations Console no longer supports the following platforms and features.

Type Details
Windows Server 2012, 2012 R2 Orion Platform 2018.4 and later products (including EOC 2.1.1 and later), do not support this platform.
SQL Server 2012 Orion Platform 2018.4 and later products (including EOC 2.1.1 and later), do not support this platform.

Legal notices

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