Documentation forWeb Performance Monitor

Update WPM Player communication settings on the Orion server

When you add a transaction location in the Orion Web Console, a WPM Player is deployed to the remote system. The WPM Player is a Windows service that uses WPM worker processes to simulate end user experiences with web applications by playing test scenarios repeatedly while gathering statistics to send to the Orion server for analysis.

WPM Players can communicate with the Orion server in one of two ways:

  • Server-initiated communication: Sets players in passive mode to wait for requests from the Orion server on port 17781. To use this option, configure firewall and Network Address Translation (NAT) settings on each system that hosts a WPM Player so agents can communicate with the Orion server.
  • Player-initiated communication: Allows players to actively initiate communicate with the Orion server on port 17782. This setting permits active agents on remote systems to navigate the Firewall/NAT configuration and actively connects to polling servers using a HTTP(S) protocol. Managed Service Providers (MSPs) and larger distributed deployments may prefer this option.

If you change the communication setting for an existing WPM Player on a remote system, you must also update the setting on the Orion server, as described here.

  1. Click Settings > WPM Settings > Manage Player Locations.
  2. On the Manage Transaction Locations page, switch to the Transaction Locations tab.
  3. Select the check box next to the location.
  4. Click Edit.
  5. Select a communication method.
  6. (Optional) Enable Update player settings to send password or port changes to the location if conflicting network settings make the player unavailable.
  7. (Optional) Click Test to verify the connection.
  8. Click Submit.