In Web Help Desk, the default aging interval for all assets is 90 days. If a node is not
To update the default aging interval:
Locate and open the appropriate configuration file in a text editor.
For Microsoft Windows systems, open the
wrapper_template.conffile located at:
and Apple OSXsystems, open the
whd.conffile located at:
In the file, update the value in the following
In this example, all Web Help Desk assets are decommissioned if not rediscovered within 30 days.
- Save and close the file.
If Web Help Desk discovers the asset after the decommission, the asset will become active in Web Help Desk again.