Configure the Lansweeper settings
You can configure Web Help Desk to periodically discover assets stored in Lansweeper Network Management.
Before you begin, locate the following Lansweeper information:
- IP address and port number
- Login and password
- Database logon and password
To configure Web Help Desk to discover assets stored in Lansweeper:
- In the toolbar, click Setup > Assets > Discovery Connections.
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Click New.
- In the Connection Name field, enter a name for the new connection.
- Click the Discovery Tool drop-down menu, and select
Lansweeper
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Enter the Lansweeper database host name, port number, database name, user name, and password.
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Complete the remaining fields as required, and click Save.
The Attribute Mapping tab displays.
- Click the Attribute Mapping tab and map the asset fields as appropriate. All bold selections are required.
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Click Save.
To view the imported assets, click Assets > Search.
For more information about any field, see the tooltips.