Avaya CDR parameters

To take advantage of CDR polling in SolarWinds VoIP and Network Quality Manager, at least the following Avaya™ CDR parameters must be configured:

  • dialed-num
  • calling-num, or clg-num/in-tac
  • start-date(4d) or start-date
  • start-time
  • end-date(4d), end-date, or date
  • end-time, or time
  • cond-code

If your Avaya setup makes it necessary, you can substitute certain parameters with different ones, and use them in the following way:

  • Instead of the start-time parameter, you can use the time and sec-dur parameters.
  • Instead of the start-time parameter, you can use the end-time and sec-dur parameters.
  • Instead of the end-time parameter, you can use the start-time and sec-dur parameters.
  • Instead of the time parameter, you can use the start-time and sec-dur parameters.

The order in which you configure CDR parameters is not relevant.


  • To be able to use the start-date, start-date(4d), end-date(4d), start-time, and end-time CDR custom fields, you must enable the SA8201-Start Time and the 4-Digit Year CDR Custom fields special application.
  • You must also enable the SA8202-Intra-switch CDR by COS special application.