VoIP and Network Quality Manager 4.6 System Requirements
Important: These system requirements define the minimum requirements for VNQM 4.6 as a single installed product. You may need to increase your requirements in small, medium, or large environments with multi-modules installed.
You cannot install Orion Platform products on the same server as SolarWinds Access Rights Manager (ARM).
Hardware and software requirements
|
HARDWARE OR SOFTWARE |
REQUIREMENTS |
|---|---|
|
Environment |
SolarWinds VoIP and Network Quality Manager supports IP SLA for Cisco IP SLA capable devices. With VNQM, you can monitor:
|
|
CPU |
Dual processor, 3GHz |
|
RAM |
8 GB |
|
Hard drive space |
20 GB |
|
Operating system |
Windows Server 2016 Windows Server 2019 |
|
.NET Framework |
Version 4.7.2 Compatible with 4.6.2 |
|
Web browser |
Internet Explorer 11 Microsoft Edge Mozilla Firefox - two most recent versions Google Chrome - two most recent versions |
SQL Server requirements
|
HARDWARE OR SOFTWARE |
REQUIREMENTS |
|---|---|
|
CPU |
Dual processor, 3 GHz Quad-processor, 2.67 GHz, 64-bit (for large networks) |
|
RAM |
8 GB 16 GB (for large networks) |
|
Hard drive space |
20 GB |
|
Database |
SQL Server 2014, 2014 SP1, 2014 SP2 (also with AlwaysOn Availability Groups) SQL Server 2016, 2016 SP1, 2016 SP2 SQL Server 2017 SQL Server 2019 |
- If you anticipate six million standard, device to device calls per month with a peak hour of 20,000 calls, we recommend using a dedicated SQL server with a 64-bit, 2.67 GHz quad-processor CPU and 16 GB of RAM. We do not support more than six million calls per month.
- If you are installing SolarWinds VoIP and Network Quality Manager with SolarWinds NPM, see Orion Platform Requirements.
Port requirements
|
PORT # |
PROTOCOL | SERVICE / PROCESS | DIRECTION | DESCRIPTION |
|---|---|---|---|---|
| 21 | TCP | SolarWinds Collector Service | Bidirectional | The port used for FTP (CDR/CMR download) |
| 22 | TCP | SolarWinds Collector Service | Bidirectional |
The port used for SFTP (CDR/CMR download) and for SSH for CLI (operation polling) |
|
23 |
TCP | SolarWinds Collector Service | Bidirectional | The port used for TELNET for CLI (operation polling) |
|
80 |
TCP | World Wide Web Publishing Service | Bidirectional | HTTP port
The port used by Additional Web Servers. If you change this setting, you must include the port in the URL used to access the Orion Web Console. |
| 161 | UDP | SolarWinds Collector Service | Outbound | The default UDP port of NPM, used by SNMP. |
| 443 | TCP | World Wide Web Publishing Service | Bidirectional | The port used for conducting secure SSL communications. |
| 5005 | UDP | SolarWinds Collector Service | Bidirectional |
The port used for RTCP data (call metrics) listening from Avaya Call Manager. |
| 5022 | TCP | SolarWinds Collector Service | Bidirectional | The port used for communication with Avaya Call Manager via CLI through SSH. |
| 8443 | HTTPS | SolarWinds Orion Module Engine/Business Layer Plugin | Outbound | The port used for Cisco Call Manager AXL credentials troubleshooting. |
| 17777 | TCP | SolarWinds Information Service | Bidirectional |
The port used for communication from your polling engine to the Orion Web Console, and from the Orion Web Console to your polling engine. |
| 50000 | TCP | SolarWinds Collector Service | Bidirectional | The port used for CDR data (call records) listening from Avaya Call Manager. |