VoIP and Network Quality Manager 4.4.1 Release Notes
Release date: September 13, 2017
These release notes describe the new features, improvements, and fixed issues in VoIP and Network Quality Manager 4.4.1. They also provide information about upgrades and describe workarounds for known issues.
If you are looking for previous release notes for VoIP and Network Quality Manager, see Previous Version documentation.
New features and improvements in VNQM 4.4.1
VNQM 4.4.1 offers new features and improvements compared to previous releases of VNQM.
Other improvements
- SolarWinds Orion Installer
- Windows Authentication support for Orion Microsoft SQL Database connectivity
- Multi-subnet High Availability
- Performance Analysis dashboards
New customer installation
For information about installing VoIP and Network Quality Manager, see the SolarWinds Orion Installer.
How to upgrade
If you are upgrading from VNQM 4.2.4 or later, use the SolarWinds Orion Installer to upgrade one or more Orion Platform products simultaneously.
If you are upgrade from an earlier version, use the following resources to plan and implement an upgrade to VNQM 4.2.4. Then use the SolarWinds Orion Installer to complete the upgrade.
- If you are upgrading VNQM and other modules (SAM, NCM, NTA, etc.), use the multiple products upgrade guide.
- If you are upgrading VNQM as a stand-alone product, use the single product upgrade guide.
Fixed issues
VNQM 4.4.1 fixes the following issues.
Case number | Description |
---|---|
1169665 |
IP SLA operations do not display when grouping by status in the Manage Operations page. |
|
VoIP calls search does not show any results when filter contains the metric condition. |
|
Website configuration failed after the successful installation of VNQM. |
|
The "Last XX IP SLA Events" and "Last XX VoIP Events" widgets do not populate with data. |
|
Manage IP SLA Operations: list of operations does not populate for each status when grouped by Status. |
Fixed issues in Orion Platform 2017.3
Case number | Description |
---|---|
1170324, 1135026, 1164963, 1144272, 1141633, 1151850, 1146475, 1144596, 1159800, 1147767, 1143080, 1138560, 1137648, 1138009, 1124158, 1163713 |
The global navigation menu bar is missing. |
1152162 |
Netpath cannot access the requested path. |
1136599, 1143676, 1133928, 1110258 |
Netpath times out and only shows a single point in time. |
24135 |
A CPU utilization issue on multi-core nodes running Microsoft® Windows Server® 2008 R2 when using WMI or the agent polling method. |
1169799 |
Orion agent Debian-based Linux packages are missing a space in the version information. |
1152643 |
Agents appear connected on the Manage Agents page, but cannot send information back to the server after an upgrade. |
1081143, 1113910 |
Linux-based Orion agents fill the /tmp folders with TaskProperties files. |
1068885 |
The Orion agent cannot differentiate between two nodes with the same IP address when one node is behind a NAT. |
1053867 |
Cannot add SNMPv3 credentials to poll a Windows node with the Orion agent. |
1046185 |
When deploying an Orion agent, the Application Event log has the following error:
|
1199142, 1103578, 1092273, 1139529 |
IPv6 nodes polled with ICMP do not return correct values or are unreachable. |
955013, 1024495, 1138773, 1202980 |
Incorrect time zone information for the southern hemisphere and the alerts are scheduled one hour earlier than intended. |
1179158 |
Repeated alert actions stop working after one of the following occurs:
|
1164854, 1196999, 1190898 |
Domain users or groups added after an upgrade cannot log in with a error:
|
1082111, 1009462, 1073184, 1102489, 1116840, 1113529, 1164723, 1195031, 1147707, 1130235, |
Repeated alert actions do not trigger when an alert is edited or the alerting service is restarted. |
1187535, 1126092, 1091068, 1126361, 1160693, 1034970, 1067830, 1075247, 1067457, 1086208, 1105612, 1124335, 1138711, 1146216, 1152348, 850464, 961469, 944283, 1005146, 1004940, 1023357, 1087128, 1090237, 1082382, 1108013, 1116804, 1112982, 1119012, 1113720, 1124724, 1134211, 1145831, 1109627, 1180971, 1187535, 1154647 |
The Node Reboot alerts and event-based alerts do not trigger. |
1190180, 1167620, 1174631, 1175273, 1171806, 1180712, 1181381, 989718 |
Scheduling for alerts and reports is one hour off. |
1183756, 1032145, 1066438, |
Some alert actions cannot be simulated and return an error similar to the following:
|
1148595, 1133531, 1135332, 1138622, 1142313, 1143110, 1138788, 1150043, 1152481, 1113579, 1113898, 1138326, 1153010, 1141811, 1153896, 1157577, 1171634, 1155356, 1147223, 1143539, 1153845, 1134872, 1148761, 1154253, 1128086, 1158176, 1124099, 1060558 |
The Orion Web Console is slow after an upgrade due to SWIS v3 using a large amount of memory. |
1180808, 1116741 |
Account limitations applied to groups intermittently display unwanted nodes. |
1094832, 1130773, 1159671, 1171385, 1171682, 1166910, 1116402, |
Some resources are not listed due to HEX-string values in the OIDs. |
1139372, 1154482, 1156463, 1143611, 1118211, 1174841 |
Saved changes to Network Atlas maps do not display when your Orion server time zone is set to any negative time zone, such as UTC-5. |
1126358, 1148560, 1144414, 1152358, 1159419, 1101641, 1118741, 1120297, 1107631, 1139310, 1130725, 1150164, 1175369, 1143012, 1155599 |
You are prompted to log in when viewing reports. PDF reports have a screenshot of the Orion Web Console login page or an Unexpected website error. |
1148059, 1165475, 1166654, 1168955, 1171034, 1139724, 1156926, 1152091, 1148399, 1147728, 1146219, 1081084, 1148739 |
Performance issues due to deadlock and locking in the OrionServers table. |
1018994, 1084453, 1095223, 1113681, 1163514, 1083077, 1107391, 1123401, 1110556, 1130277, 1170228, 1033563, 1069910 |
Custom Object resources are very slow or time out when editing or creating them. |
1163156 |
CPU is high for trap services. |
1142839 |
Page loading times are high. |
1103629, 1163273 |
Cannot import custom properties for groups to a Worldmap. |
1166215, 1166270 |
When integrated with ServiceNow instances with a large number of customizations, alerts do not work as expected. |
1165130, 1105005 |
Devices do not poll when you are missing SNMP v3 credentials. |
1155215, 1155352, 1058519, 1096595, 1106405, 1089958, 1140354, 1138870, 1112997, 1132300, |
Automatic monitoring settings are reset to the default after the Configuration Wizard runs. |
1066550, 1100302, 1146412, 1124954 |
Cannot open the Advanced Configuration page. |
1132857 |
When copying the default Node Details view, the Quality of Experience and Asset Inventory sub pages do not copy the appropriate resources. |
1136856, 1117267, 1116460, 1106393 |
SNMPv3 credentials are not correctly assigned to nodes. |
1141314 |
The time does not update in the Orion Web Console. |
1136721 |
The Managed Alerts page does not completely load, and you cannot filter alerts. |
1132507, 1070372, 1056500, 1121349, 979463, 897210 |
Alerts created with a disabled user do not work as expected, and the Active Alerts page may be blank or have an error. |
1118106, 1141738, |
ServiceNow integration stops working if you mass edit incidents. |
1128614 |
Cannot advance to the next Manage SNMPv3 credentials page. |
1092013, 1097173, 1112369, 1117267, 1125348 |
SNMPv3 credentials can be deleted or incorrectly updated when mass editing nodes that use different polling methods. |
1100922, 1122034 |
Cannot create ServiceNow incidents due to missing roles. |
1106587 |
Limitations are not applied correctly to alerts. |
1083182, 1142800, 1120175, 1118112, 1120175, 1109625 |
Cannot add or search for domain accounts when using LDAP. |
1110844, 1119752, 1100383, 1101723, 1112970, |
ServiceNow incidents re-active. |
1109266, 1072704, 1056235, 1052510, 1118865 |
Volume added using WMI stop polling. |
1118901, 1076841, 1097612, 1089416, 1087776, 1024125, 968951, |
Network Atlas maps load slowly or not at all. You may receive an error similar to the following:
|
1106647 |
Device type 1.3.6.1.4.1.9.1.1852 is not completely recognized |
1103781, 1097218, 1108197 |
Some features, such as the Real-Time Process Explorer, stop functioning on you additional polling engines with the following error:
|
1102878, 1102634 |
The Settings page is blank when the default document is disabled in IIS. |
1100794, 1058790, 993082 |
The ServiceNow incident resource does not display data. |
1097774, 1054466 |
HTML reports are embedded with What's New in the UI information. |
705254, 993277, 1095107, 1081919, 1031691, 973096 |
When you monitor multi-core devices with WMI, the polled results are inconsistent and may return errors. |
1080560 |
The Orion Service Manager opens with the following message:
|
1086858 |
New Cisco switches (C 2990CX) display an incorrect Machine Type. |
1080095 |
The Custom Query resources does not page correctly. |
1074893, 1044414, 1013808, 977233, 1059448, 1046813, 1027885, 940870, 1017984 |
Cannot open Quality of Experience resources in the Orion Web Console or Network Atlas. |
946894, 1018470 |
L3 polling data is incorrect for some nodes. |
869365, 1001732 |
The job engine for SNMP polling become unresponsive and polling does not complete. |
913105 |
Large spikes in the Data Transmitted metric on non-US English installations |
818878 |
Trigger conditions affect what is displayed in the Detected Objects window. |
End of life
As of this version, all versions of Failover Engine (FOE) have entered the End of Life life cycle.
See the End of Life Policy for information about SolarWinds product lifecycle phases. For supported versions and EoL announcements for all SolarWinds products, see Currently supported software versions.
End of support
This version of VoIP and Network Quality Manager no longer supports the following platforms and features.
Type | Details |
---|---|
Microsoft SQL Server |
SQL 2008 and 2008 R2 are no longer supported as your database server as of this release. SolarWinds recommends that you upgrade directly to SQL 2016 at your earliest convenience. |
Microsoft Windows Server |
You cannot install SolarWinds Orion products on Windows Server 2008 R2 as of this release. SolarWinds recommends that you upgrade to Windows Server 2012, 2012 R2, or 2016 at your earliest convenience. |
Export to PDF feature |
The Export to PDF button is no longer available. SolarWinds recommends that you use the Save as PDF functionality built into your browser. |
Deprecation notices
This version of VoIP and Network Quality Manager deprecates the following platforms and features.
Deprecated platforms and features are still supported in the current release. However, they will be unsupported in a future release. Plan on upgrading deprecated platforms, and avoid using deprecated features. Customizations applied to a deprecated feature might not be migrated if a new feature replaces the deprecated one.
For information about supported version of SolarWinds products, see Currently supported software versions.
Type | Deprecation |
---|---|
All Active Alerts resource |
The current All Active Alerts resources is deprecated. The resource is replaced with the new, enhanced widget All Alerts. You can continue to use the deprecated, legacy resource. |
Pre-configured resources (Availability, Min/Max/Average, Percent Loss, etc.) |
Most pre-configured resources are deprecated as of this release. The resources will be compressed into single, configurable widget in a future release. |
Last XX resources | Pre-configured Last XX resources are deprecated as of this release. They will be replaced with a single, configurable widget in a future release. |
Managed Nodes |
The current Managed Nodes page is deprecated as of this release. A new version is available, but you can continue to use the legacy page. SolarWinds recommends migrating to the new Managed Nodes page at your earliest convenience. |
Customize Views | The Customize View page is deprecated as of this release. Functionality is migrating to the Customize Page feature. |
Search resources (legacy search, search on thwack, search for nodes, etc.) |
All search resources are deprecated as of this release. Use the integrated search in the global navigation. |
Legal notices
© 2021 SolarWinds Worldwide, LLC. All rights reserved.
This document may not be reproduced by any means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other means without the prior written consent of SolarWinds. All right, title, and interest in and to the software, services, and documentation are and shall remain the exclusive property of SolarWinds, its affiliates, and/or its respective licensors.
SOLARWINDS DISCLAIMS ALL WARRANTIES, CONDITIONS, OR OTHER TERMS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, ON THE DOCUMENTATION, INCLUDING WITHOUT LIMITATION NONINFRINGEMENT, ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION CONTAINED HEREIN. IN NO EVENT SHALL SOLARWINDS, ITS SUPPLIERS, NOR ITS LICENSORS BE LIABLE FOR ANY DAMAGES, WHETHER ARISING IN TORT, CONTRACT OR ANY OTHER LEGAL THEORY, EVEN IF SOLARWINDS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks) of their respective companies.