User Device Tracker 3.3 System Requirements
Important: These system requirements define the minimum requirements for UDT 3.3 as a single product installed on Orion Platform 2017.3. Requirements may increase for medium or large environments, or environments with multi-modules installed.
For additional information about requirements and configurations, see the Multi-module system guidelines. You should also review your product administration guides and release notes for the exact product requirements beyond these minimums. SolarWinds recommends reviewing the UDT 3.3 Release Notes.
Your Orion server and your SolarWinds Orion database must use separate servers.
For additional technical requirements, refer to:
Server sizing is impacted by:
- Number of monitored elements: An element is a component monitor, a node, interface, or volume.
- Polling frequency: SolarWinds UDT polls devices to collect data and determine status. If you increase the default polling rate, system requirements will increase.
To learn more, see Server sizing recommendations, review Scalability Engine Guidelines for UDT, contact the sales team, or visit www.solarwinds.com.
Hardware requirements
The following table lists minimum hardware requirements and recommendations for your SolarWinds server on both physical and virtual computers. Use the minimum hardware configuration if you are evaluating the product or do not anticipate heavy usage.
Installing multiple SolarWinds Orion Platform products on the same computer may change the requirements.
SolarWinds strongly suggests using the recommended hardware configuration to avoid potential performance issues caused by a heavy load or custom configurations such as increased data retention or more frequent polling intervals.
Hardware requirements are listed by SolarWinds UDT license level.
| Feature |
UT2,500, UT5,000 |
UT25,000 or UT50,000 |
UTX |
|---|---|---|---|
|
CPU |
4-core CPU, 2.5 GHz or better | ||
|
Hard drive space |
2 x 146 GB 15k (RAID1) |
||
|
Memory |
16 GB |
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Software requirements
- SolarWinds only supports installing the Orion agent on domain controllers. Do not install any other SolarWinds products on domain controllers.
- SolarWinds does not support the installation of any Orion product on the same server as a Microsoft SharePoint, Microsoft Exchange, or Research in Motion (RIM) Blackberry server, nor do we support sharing a database server with those applications.
The following table lists software requirements and recommendations for a SolarWind installation on both physical and virtual computers.
| Software | Requirements | |
|---|---|---|
| Operating system | Production | Evaluation Environments Only |
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| Web server |
Microsoft Internet Information Services (IIS), version 8.0 or later. DNS specifications require that hostnames be composed of alphanumeric characters (A-Z, 0-9), the minus sign (-), and periods (.). Underscore characters (_) are not allowed. For more information, see RFC 952. IIS is installed by the SolarWinds installer. You can install this software manually to reduce your installation time or network bandwidth. |
|
| .NET Framework | .NET 4.6.2
Run the same version of. NET on your primary server and any Additional Polling Engines or Additional Web Servers in the environment. |
|
| Web console browser |
Do not enable Enterprise Mode on Internet Explorer. This setting forces Internet Explorer to emulate version 7, which is not supported. |
|
| Other |
|
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| Services |
The following services must be running after installation is complete to collect syslog messages and traps:
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Account privileges
SolarWinds recommends that SolarWinds Orion administrators have local administrator privileges on the Orion server to ensure full functionality of local SolarWinds tools.
SolarWinds Orion user accounts limited to the Orion Web Console do not require local administrator privileges.
Database server (SQL Server) requirements
The Orion server and the SolarWinds Orion database must use separate servers.
If you install on a virtual machine, you must maintain your SQL Server database on a separate, physical drive.
The following table lists software and hardware requirements for your SolarWinds Orion database server using SolarWinds UDT license levels.
| Requirements | UT2,500, UT5,000 or UT10,000 | UT25,000 or UT50,000 | UTX |
|---|---|---|---|
|
SQL Server |
SolarWinds strongly recommends using the 64-bit version of SQL Server.
|
||
| CPU | 8-cores CPU 3 GHz or better | ||
| Hard drive space |
200GB 15k (RAID 1+0) Some common files may need to be installed on the same drive as your server operating system. You may want to move or expand the Windows or SQL temporary directories.
|
||
|
Memory |
16GB | ||
|
Authentication |
Either mixed-mode or SQL authentication |
||
| Other software |
If you are managing the SolarWinds Orion database, SolarWinds recommends installing the SQL Server Management Studio component. The Installation Wizard installs the following required x86 components if they are not found on the Orion database server:
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Port requirements
| PORT | PROTOCOL | SERVICE/PROCESS | DIRECTION | DESCRIPTION |
|---|---|---|---|---|
| 80 | TCP | IIS | Inbound | HTTP default for the Orion Web Console and any other web servers. |
| 161 | UDP | SolarWinds Job Engine v2 | Bidirectional | Send and receive SNMP information. |
| 1433 | TCP | SolarWinds Collector Service | Outbound | Communication between the SolarWinds server and the SQL Server. |
| 17777 | TCP | SolarWinds Information Service |
Bidirectional |
Orion module traffic. Open the port to enable communication from your poller to the Orion Web Console, and from the Orion Web Console to your poller. The port used for communication between the Orion Web Console and the poller. |