User Device Tracker 3.3.1 Release Notes

Release date: May 31, 2018

These release notes describe the new features, improvements, and fixed issues in User Device Tracker 3.3.1. They also provide information about upgrades and describe workarounds for known issues.

If you are looking for previous release notes for User Device Tracker, see Previous Version documentation.

New features and improvements in UDT 3.3.1

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UDT 3.3.2 offers new features and improvements compared to previous releases of UDT.

UDT 3.3.1 was a service release. It contained the three hotfixes UDT 3.3 HF1, HF2, and HF3.

For features and improvements in UDT 3.3, please see the UDT 3.3 Release Notes.

UDT 3.3.1 uses Orion Platform 2018.2.

Other improvements

For new features and improvements in Orion Platform 2018.2, see the Orion Platform 2018.2 Release Notes.


New customer installation

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For information about installing User Device Tracker, see the SolarWinds Orion Installer.

How to upgrade

If you are upgrading from UDT 3.3.1 or later, use the SolarWinds Orion Installer to upgrade one or more Orion Platform products simultaneously.

If you are upgrade from an earlier version, use the following resources to plan and implement an upgrade to UDT 3.3.1. Then use the SolarWinds Orion Installer to complete the upgrade.

  • If you are upgrading UDT and other modules (SAM, NCM, NTA, etc.), use the multiple products upgrade guide.
  • If you are upgrading UDT as a stand-alone product, use the single product upgrade guide.

Fixed issues

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UDT 3.3.1 fixes the following issues.

Case Number Description
1311390 Layer2 and Layer3 job results no longer accumulate from the C:\ProgramData\SolarWinds\ScheduledResults directory.
1049442 Endpoints display correctly for Dell, Nexus, HP ProCurve devices
1325408 VLAN numbers display correctly for Alcatel switch
n/a MAC addresses show up on Dell switches
1360447 Monitored ports remain monitored after switch reboot
n/a Orion nodes only being monitoring by UDT when requested
1353166, 1359959 Polling interval can now be changed.
n/a Correct LastScan and LastSuccessfulScan times in the UDT_NodeCapability table
n/a Nodes removed from UDT after removing from Orion
1212486 Exception no longer raised if Remote Event Log Job Result contains one or more "wrong" record.
1245153 Exception no longer occurs when querying device for 'vlanInfo'.

1081701, 1092137, 1228128, 1202117

Processing Layer 3 job no longer produces exceptions.
1175275 Path to stylesheet corrected.
1096271 Upgrade issue fixed.
1069253 IP search retrieves current data.
856440 Advanced settings load correctly.

See also Orion Platform Release Notes.


End of life

See the End of Life Policy for information about SolarWinds product lifecycle phases. For supported versions and EoL announcements for all SolarWinds products, see Currently supported software versions.

Deprecation notices

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This version of User Device Tracker deprecates the following platforms and features.

Deprecated platforms and features are still supported in the current release. However, they will be unsupported in a future release. Plan on upgrading deprecated platforms, and avoid using deprecated features. Customizations applied to a deprecated feature might not be migrated if a new feature replaces the deprecated one.

For information about supported version of SolarWinds products, see Currently supported software versions.

Type Deprecation
Windows Server 2012, 2012 R2 This software is deprecated as of this release. Although you can install Orion Platform 2018.2 products on Windows Server 2012 and 2012 R2, Windows Server 2012 and 2012 R2 are deprecated and will not be supported in future versions of the Orion Platform. SolarWinds strongly recommends that you upgrade your operating system to Windows Server 2016 or later at your earliest convenience.
SQL Server 2012 This software is deprecated as of this release. Although you can use SQL Server 2012 with Orion Platform 2018.2 products, this version is deprecated and will not be supported on future versions of the Orion Platform. SolarWinds strongly recommends that you upgrade to Microsoft SQL Server 2016, 2017, or later at your earliest convenience.
All Active Alerts resource

The current All Active Alerts resources is deprecated. The resource is replaced with a new, enhanced widget. You can continue to use the deprecated, legacy resource.

Pre-configured resources

(Availability, Min/Max/Average, Percent Loss, etc.)

Most pre-configured resources are deprecated as of this release. The resources will be compressed into single, configurable widget in a future release.
Last XX resources Pre-configured Last XX resources are deprecated as of this release. They will be replaced with a single, configurable widget in a future release.
Managed Nodes

The current Managed Nodes page is deprecated as of this release. A new version is available, but you can continue to use the legacy page.

SolarWinds recommends migrating to the new Managed Nodes page at your earliest convenience.

Customize Views The Customize View page is deprecated as of this release. Functionality is migrating to the Customize Page feature.

Search resources

(legacy search, search on thwack, search for nodes, etc.)

All search resources are deprecated as of this release. Use the integrated search in the global navigation.

Legal notices

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