User Device Tracker 2020.2 Release Notes

Release date: June 4, 2020

These release notes describe the new features, improvements, and fixed issues in User Device Tracker 2020.2. They also provide information about upgrades and describe workarounds for known issues.

If you are looking for previous release notes for User Device Tracker, see Previous Version documentation.

New features and improvements in UDT 2020.2

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UDT 2020.2 offers new features and improvements compared to previous releases of UDT.

Support for Cisco Viptela devices

UDT now provides support for Viptela devices, a new Cisco© technology for software-driven, cloud-first architecture for WAN. Cisco Viptela devices can be added to UDT through the Add Node wizard or Network Sonar Discovery.

Other improvements

For new features and improvements in Orion Platform 2020.2, see the Orion Platform 2020.2 Release Notes.


New customer installation

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For information about installing User Device Tracker, see the SolarWinds Orion Installer.

How to upgrade

If you are upgrading from UDT 3.3 or later, use the SolarWinds Orion Installer to upgrade your entire Orion deployment (all Orion Platform products and any scalability engines) to the current versions.

If you are upgrading from UDT 3.4, you can upgrade your entire Orion deployment from the My Orion Deployment page. Downloading the Orion Installer is no longer necessary.

If you are upgrading from an earlier version, use this topic to plan and implement an upgrade to the current version of UDT.


Fixed issues

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UDT 2020.2 fixes the following issues.

Case Number Description

00481440

UDT endpoint details match again.

00474389

UDT displays endpoint details.

00445968

White listed devices no longer show up as rogue in canned alerts.

00454773

The Rogue Device table no longer displays white listed devices.

00427969

UDT consistently shows all information about a device.

00443545

The UDT White List is recognized after upgrade.

00427033

UDT has no longer issues with reading information from other ports.

00433444

After upgrading to version 2019.4, UDT no longer triggers MAC alerts for MAC addresses that are already on the white list.

00425499

UDT no longer shows 600 rogue devices after upgrade.

00427252

After creating a rule to bulk-add devices to a white list, some MAC addresses no longer show up as rogue.

00370328, 00266940

Database deadlocks no longer occur.

00361148

Cisco 3850 shows all the details, such as IP address, MAC address, or VLAN information for interfaces.

00343990

UDT detects IP or Mac addresses for ports on managed nodes.

00346138

Huawei S5720-EI collects information from dynamic VLAN ports.

00316422

UDT layer 2 jobs no longer fail.

See also Orion Platform Release Notes.

End of life

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Version EoL Annoucement EoE Effective Date EoL Effective Date
3.0, 3.1, 3.2

December 4, 2018:

End-of-Life (EoL) announcement - Customers on UDT versions 3.2 or older should begin transitioning to UDT 3.3.2.

March 4, 2019:

End-of-Engineering (EoE) - Service Releases, bug fixes, workaround, and service packs for UDT version 3.2 or older will no longer be actively supported by SolarWinds.

March 4, 2020:

End-of-Life (EoL) - SolarWinds will no longer provide technical support for UDT version 3.2 or older.

See the End of Life Policy for information about SolarWinds product lifecycle phases. For supported versions and EoL announcements for all SolarWinds products, see Currently supported software versions.


Legal notices

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