User Device Tracker 2020.2.1 Release Notes

Release date: August 25, 2020

These release notes describe the fixed issues in User Device Tracker 2020.2.1. They also provide information about upgrades and describe workarounds for known issues.

If you are looking for previous release notes for User Device Tracker, see Previous Version documentation.

This release includes new features and improvements for Orion Platform 2020.2.1. For more information, see the Orion Platform 2020.2.1 Release Notes.

Fixed issues

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UDT 2020.2.1 fixes the following issues.

Case Number Description

00573303

UDT no longer has issues connected with an increase of unprocessed jobs in the MSMQ queue. UDT proceeds with jobs correctly.

See also Orion Platform Release Notes.

New customer installation

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For information about installing User Device Tracker, see the SolarWinds Orion Installer.

How to upgrade

If you are upgrading from UDT 3.3 or later, use the SolarWinds Orion Installer to upgrade your entire Orion deployment (all Orion Platform products and any scalability engines) to the current versions.

If you are upgrading from UDT 3.4, you can upgrade your entire Orion deployment from the My Orion Deployment page. Downloading the Orion Installer is no longer necessary.

If you are upgrading from an earlier version, use this topic to plan and implement an upgrade to the current version of UDT.


End of life

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Version EoL Annoucement EoE Effective Date EoL Effective Date
3.0, 3.1, 3.2

December 4, 2018:

End-of-Life (EoL) announcement - Customers on UDT versions 3.2 or older should begin transitioning to UDT 3.3.2.

March 4, 2019:

End-of-Engineering (EoE) - Service Releases, bug fixes, workaround, and service packs for UDT version 3.2 or older will no longer be actively supported by SolarWinds.

March 4, 2020:

End-of-Life (EoL) - SolarWinds will no longer provide technical support for UDT version 3.2 or older.

See the End of Life Policy for information about SolarWinds product lifecycle phases. For supported versions and EoL announcements for all SolarWinds products, see Currently supported software versions.


Legal notices

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