Thank you for choosing SolarWinds Service Desk (SWSD), the leading SaaS IT Service Desk and Asset Management service! We are excited to introduce you to all the features at your fingertips. SWSD is an on-demand service, therefore, there are no servers to provision, no software to maintain, and no databases to administer. Additionally, with SolarWinds there is no need to worry about running additional software or backing up your data.
This guide will serve as a outline to assist SolarWinds Administrators with initial setup to get your organization started with user friendly, superior IT Service Management (ITSM). The introduction into your SWSD will give you the foundation to gain better control in regards to IT requests, solutions and assets across your organization.