Documentation forSolarWinds Service Desk

Email Customization

Customize your emails to match your corporate branding. 

Global Email Section

This includes customization of the Header, Footer and Signature where applicable.

Email Templates

We have provided a number of templates for your convenience that can be used to notify assignees and/or requesters of event on corresponding Incidents and/or Changes. The templates can be used out-of-the box or customized to meet your needs.

Custom Email Templates

In addition to the templates provided, you can select to create your own by clicking .  A new window appears and guides you through the design process.

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