Customize your emails to match your corporate branding.
Global Email Section
This includes customization of the Header, Footer and Signature where applicable.
We have provided a number of templates for your convenience that can be used to notify assignees and/or requesters of event on corresponding Incidents and/or Changes. The templates can be used out-of-the box or customized to meet your needs.
Custom Email Templates
In addition to the templates provided, you can select to create your own by clicking . A new window appears and guides you through the design process.