SRM 6.5 Release Notes
Release date: September 13, 2017
These release notes describe the new features, improvements, and fixed issues in Storage Resource Monitor 6.5. They also provide information about upgrades and describe workarounds for known issues.
If you are looking for previous release notes for Storage Resource Monitor, see Previous Version documentation.
New features and improvements in SRM
Read this section for descriptions of the new features and improvements SRM offers in this release, and compare this release with previous releases of SRM.
Storage Resource Monitor (SRM) 6.5 includes the following features:
Support for new arrays
This release of SRM adds supports for the additional array types:
- EMC VMAX Flash Family
- IBM FlashSystem A9000/A9000R
- IBM DS 8xxx
- NetApp EF
- NetApp AFF
The full list of arrays supported by SRM can be found here.
Additional hardware health monitoring
This release of SRM adds supports for the hardware health monitoring for the following arrays:
- EMC VMAX
- EMC VNX CLARiiON
- EMC VNX Celerra/VNX Gateway
- IBM SVC/V7000/V3700
The full list of arrays that support hardware health monitoring can be found in the SRM Administrator Guide here.
Other improvements
- TLS support.
- Includes all 6.4 hotfixes.
Orion Platform 2017.3 new features and improvements
Installer
Use the SolarWinds Orion Installer to install and upgrade one or more Orion Platform products simultaneously in your environment. When installing new products into an existing Orion environment, the Orion Installer verifies compatibility between the product versions and notifies you if additional steps are needed. The Orion Installer also supports upgrades from older versions of the software with a generated upgrade path, merging the capabilities of the Product Upgrade Advisor into the installer.
- .NET 4.6 is required to use the new installer and will be downloaded when you run the installer. Do not stop the installation after installing .NET 4.6 due to compatibility issues with older versions of SolarWinds software. A reboot may be required after installing .NET.
- To eliminate compatibility issues, all required Orion Platform products are upgraded when you complete the Orion Installer.
The installer:
- Installs or upgrades all products from a single screen. You do not need to download files for each product.
- Provides an easy-to-follow install path when required. If you upgrade from an older product version, the installer provides upgrade paths custom-made for your current environment so you can complete complex upgrades and installations with ease.
- Runs preflight checks to ensure your environment specifications match the system requirements for selected product installs. If changes are needed, the installer provides guidance for required versions.
- Automatically starts the Configuration Wizard as needed after product installs to complete database and configuration tasks.
» Read more about the Orion Installer
Dashboards and widgets
The new Customize Page significantly simplifies and streamlines how you build your dashboards or views. Drag and drop resources, now known as widgets, exactly where you want them on your page, including on to blank areas to create new columns.
- Start searching for widgets in two clicks from any customizable page.
- Mark favorite widgets so you can quickly add them to new dashboards or pages.
- Drag and drop widgets directly on to the pages or move widgets to new locations.
Windows Authentication for SQL
Secure the connection between your Orion server and your SQL server
Increase your security compliance by using Windows authentication for both day-to-day data storage and retrieval between your Orion server and your SQL server and during the initial setup of your database server in the Configuration Wizard.
- Do not use a Windows account with a password policy applied.
You can also enable SSL directly in the Configuration Wizard to encrypt the information exchanged between your Orion server or additional polling engines and your SQL server, independent of SSL settings on your SQL server.
- SSL must be configured on your SQL server to utilize this feature.
SQL AlwaysOn Availability Groups in a MultiSubnet Failover configuration
Leverage MS SQL AlwaysOn Availability Groups in your HA configuration so your database is also highly available and disaster recoverable.
Multi-subnet High Availability
Distribute HA pool members to different subnets in this new update to SolarWinds High Availability for near instantaneous, automated failover to a secondary server on a different subnet. Create an HA pool , update your secondary server, and activate HA in your current Orion environment just as easily as before.
» Read more about multi-subnet High Availability (DR)
PerfStack
Get both broad and in-depth visibility into your environment by correlating disparate data points across your infrastructure, including on-premise, cloud, and hybrid environments, in easy-to-read charts.
This version of PerfStack™:
- Includes Real-Time Polling at approximately one second intervals for selected metrics.
- Increases the number of supported metrics and products
- Lets you view the data behind supported charts with the Data Explorer.
- Enables Drag and drop entities to the chart area.
- Can open an analysis project directly from an entity with common metrics already added.
- Lets you access the details page for an entity from the Performance Analysis dashboard.
» Read more about these changes
Manage Nodes
The new Manage Entities page presents information about your nodes in a more intuitive fashion, including filtering options and contextual management options.
- Search your entities using the display name or IP address.
- Sort entities by display name, status, or IP address.
- Quickly view which nodes are muted and resume alerts with one click.
- Add more information by editing the rows
» Read more about these changes
Other improvements
- Deploy Orion agents to Raspberry Pi (Raspbian version 8.0 on ARMv6 or ARMv7 processors, 32-bit). If you upgrade to this version, you can install any Linux agent plug-ins on Rasberry Pi devices.
- Improved memory performance.
This version changes the system requirements. .NET 4.6.2 is required and Windows Server 2008 and SQL Server 2008 are no longer supported for installations.
New customer installation
For information about installing Storage Resource Monitor, see the SolarWinds Orion Installer.
How to upgrade
If you are upgrading from SRM 6.5 or later, use the SolarWinds Orion Installer to upgrade one or more Orion Platform products simultaneously.
If you are upgrade from an earlier version, use the following resources to plan and implement an upgrade to SRM 6.5. Then use the SolarWinds Orion Installer to complete the upgrade.
- If you are upgrading SRM and other modules (SAM, NCM, NTA, etc.), use the multiple products upgrade guide.
- If you are upgrading SRM as a stand-alone product, use the single product upgrade guide.
Fixed issues
SRM 6.5 fixes the following issues.
| Case Number | Description |
|---|---|
| 975411 | Fixed an issue where VMAN Storage information was not populated in the visualization tab. |
| 1088210 | Fixed an issue where an alert email was not sent due to email format error. |
| 1043422 | Fixed an issue where incorrect wrong disk capacity was displayed for Dell Compellent arrays. |
| 1104345 | Fixed an issue where Dell Compellent arrays were not being polled. |
| 1153439 | Fixed an issue where the LUN Performance Summary was not displayed. |
| 1156097 | Fixed an issue where IBM DS4xxx array passed the SMI-S provider test but was unreachable. |
| 1056020 | Fixed an issue where latency metrics were not displayed for NetApp Cluster-mode (OnTAP 8) |
| 1137049, 1112771, 1108457, 1137043, 1147446 | Fixed an issue where IBM V3700/SVC/V7000 running Firmware 7.8.x.x was stuck at "Waiting for first poll". |
| 1123708 | Fixed an issue where File Share Quota Data was not showing up in the Web Console or Database despite Poller logs showing it was retrieved from the shares. |
| 1152511 | Fixed an issue where the NetApp array was not completing the initial capacity polling. |
| 1082534 | Fixed an issue where dynamic baseline thresholds were not being shown. |
| 1077723 | Fixed an issue where incorrect data was being shown for NetApp. |
Fixed issues in Orion Platform 2017.3
Orion Platform 2017.3 fixes the following issues.
| Case Number | Description |
|---|---|
|
1170324, 1135026, 1164963, 1144272, 1141633, 1151850, 1146475, 1144596,1159800,1147767, 1143080, 1138560, 1137648, 1138009, 1124158, 1163713 |
The global navigation menu bar is missing. |
|
1152162 |
Netpath cannot access the requested path. |
|
1136599, 1143676, 1133928, 1110258 |
Netpath times out and only shows a single point in time. |
|
24135 |
A CPU utilization issue on multi-core nodes running Microsoft® Windows Server® 2008 R2 when using WMI or the agent polling method. |
|
1169799 |
Orion agent Debian-based Linux packages are missing a space in the version information. |
|
1152643 |
Agents appear connected on the Manage Agents page, but cannot send information back to the server after an upgrade. |
|
1081143, 1113910 |
Linux-based Orion agents fill the /tmp folders with TaskProperties files. |
|
1068885 |
The Orion agent cannot differentiate between two nodes with the same IP address when one node is behind a NAT. |
|
1053867 |
Cannot add SNMPv3 credentials to poll a Windows node with the Orion agent. |
|
1046185 |
When deploying an Orion agent, the Application Event log has the following error: The job schedule database file is corrupt.... |
|
1199142, 1103578, 1092273, 1139529 |
IPv6 nodes polled with ICMP do not return correct values or are unreachable. |
|
955013, 1024495, 1138773, 1202980 |
Incorrect time zone information for the southern hemisphere and the alerts are scheduled one hour earlier than intended. |
|
1179158 |
Repeated alert actions stop working after one of the following occurs:
|
|
1164854, 1196999, 1190898 |
Domain users or groups added after an upgrade cannot log in with a error: SolarWinds.Orion.Web.OrionMixedModeAuth - (null) Failed to retrieve WindowsIdentity for user <user>: System.Security.Authentication.AuthenticationException Cannot logon '<user>' via Interactive/Default. |
|
1082111, 1009462, 1073184, 1102489, 1116840, 1113529, 1164723, 1195031, 1147707, 1130235 |
Repeated alert actions do not trigger when an alert is edited or the alerting service is restarted. |
|
1187535, 1126092, 1091068, 1126361, 1160693, 1034970, 1067830, 1075247, 1067457, 1086208, 1105612, 1124335, 1138711, 1146216, 1152348, 850464, 961469, 944283, 1005146, 1004940, 1023357, 1087128, 1090237, 1082382, 1108013, 1116804, 1112982, 1119012, 1113720, 1124724, 1134211, 1145831, 1109627, 1180971, 1187535, 1154647 |
The Node Reboot alerts and event-based alerts do not trigger. |
|
1190180, 1167620, 1174631, 1175273, 1171806, 1180712, 1181381, 989718 |
Scheduling for alerts and reports is one hour off. |
|
1183756, 1032145, 1066438 |
Some alert actions cannot be simulated and return an error similar to the following: 2017-06-22 08:01:43,724 [140] INFO AlertingLogger - NetObjectData for entity Alerting: swis://example.com/Orion/Orion.Nodes...olumeID=#####/ ForecastCapacity/EntityType="Orion.Volumes",MetricId=3 (AlertObjectId = ) does not exist. Alert action ###: 'Post to https://192.168.1.1:8081/http/applications_solarwinds' will not be executed. |
|
1148595, 1133531, 1135332, 1138622, 1142313, 1143110, 1138788, 1150043, 1152481, 1113579, 1113898, 1138326, 1153010, 1141811, 1153896, 1157577, 1171634, 1155356, 1147223, 1143539, 1153845, 1134872, 1148761, 1154253, 1128086, 1158176, 1124099, 1060558 |
The Orion Web Console is slow after an upgrade due to SWIS v3 using a large amount of memory. |
|
1180808, 1116741 |
Account limitations applied to groups intermittently display unwanted nodes. |
|
1094832, 1130773, 1159671, 1171385, 1171682, 1166910, 1116402 |
Some resources are not listed due to HEX-string values in the OIDs. |
|
1139372, 1154482, 1156463, 1143611, 1118211, 1174841 |
Saved changes to Network Atlas maps do not display when your Orion server time zone is set to any negative time zone, such as UTC-5. |
|
1126358, 1148560, 1144414, 1152358, 1159419, 1101641, 1118741, 1120297, 1107631, 1139310, 1130725, 1150164, 1175369, 1143012, 1155599 |
You are prompted to log in when viewing reports. PDF reports have a screenshot of the Orion Web Console login page or an Unexpected website error. |
|
1148059, 1165475, 1166654, 1168955, 1171034, 1139724, 1156926, 1152091, 1148399, 1147728, 1146219, 1081084, 1148739 |
Performance issues due to deadlock and locking in the OrionServers table. |
|
1018994, 1084453, 1095223, 1113681, 1163514, 1083077, 1107391, 1123401, 1110556, 1130277, 1170228, 1033563, 1069910 |
Custom Object resources are very slow or time out when editing or creating them. |
|
1163156 |
CPU is high for trap services. |
|
1142839 |
Page loading times are high. |
|
1103629, 1163273 |
Cannot import custom properties for groups to a Worldmap. |
|
1166215, 1166270 |
When integrated with ServiceNow instances with a large number of customizations, alerts do not work as expected. |
|
1165130, 1105005 |
Devices do not poll when you are missing SNMP v3 credentials. |
|
1155215, 1155352, 1058519, 1096595, 1106405, 1089958, 1140354, 1138870, 1112997, 1132300 |
Automatic monitoring settings are reset to the default after the Configuration Wizard runs. |
|
1066550, 1100302, 1146412, 1124954 |
Cannot open the Advanced Configuration page. |
|
1132857 |
When copying the default Node Details view, the Quality of Experience and Asset Inventory sub pages do not copy the appropriate resources. |
|
1136856, 1117267, 1116460, 1106393 |
SNMPv3 credentials are not correctly assigned to nodes. |
|
1141314 |
The time does not update in the Orion Web Console. |
|
1136721 |
The Managed Alerts page does not completely load, and you cannot filter alerts. |
|
1132507, 1070372, 1056500, 1121349, 979463, 897210 |
Alerts created with a disabled user do not work as expected, and the Active Alerts page may be blank or have an error. |
|
1118106, 1141738 |
ServiceNow integration stops working if you mass edit incidents. |
|
1128614 |
Cannot advance to the next Manage SNMPv3 credentials page. |
|
1092013, 1097173, 1112369, 1117267, 1125348 |
SNMPv3 credentials can be deleted or incorrectly updated when mass editing nodes that use different polling methods. |
|
1100922, 1122034 |
Cannot create ServiceNow incidents due to missing roles. |
|
1106587 |
Limitations are not applied correctly to alerts. |
|
1083182, 1142800, 1120175, 1118112, 1120175, 1109625 |
Cannot add or search for domain accounts when using LDAP. |
|
1110844, 1119752, 1100383, 1101723, 1112970, |
ServiceNow incidents re-active. |
|
1109266, 1072704, 1056235, 1052510, 1118865 |
Volume added using WMI stop polling. |
| 1118901, 1076841, 1097612, 1089416, 1087776, 1024125, 968951 |
Network Atlas maps load slowly or not at all. You may receive an error similar to the following: Operation in progress, waiting for a connection... |
|
1106647 |
Device type 1.3.6.1.4.1.9.1.1852 is not completely recognized |
|
1103781, 1097218, 1108197 |
Some features, such as the Real-Time Process Explorer, stop functioning on you additional polling engines with the following error: The Job Engine password files are out of sync. |
|
1102878, 1102634 |
The Settings page is blank when the default document is disabled in IIS. |
|
1100794, 1058790, 993082 |
The ServiceNow incident resource does not display data. |
|
1097774, 1054466 |
HTML reports are embedded with What's New in the UI information. |
|
705254, 993277, 1095107, 1081919, 1031691, 973096 |
When you monitor multi-core devices with WMI, the polled results are inconsistent and may return errors. |
|
1080560 |
The Orion Service Manager opens with the following message: Error starting service manager |
|
1086858 |
New Cisco switches (C 2990CX) display an incorrect Machine Type. |
|
1080095 |
The Custom Query resources does not page correctly. |
|
1074893, 1044414, 1013808, 977233, 1059448, 1046813, 1027885, 940870, 1017984 |
Cannot open Quality of Experience resources in the Orion Web Console or Network Atlas. |
|
946894, 1018470 |
L3 polling data is incorrect for some nodes. |
|
869365, 1001732 |
The job engine for SNMP polling become unresponsive and polling does not complete. |
|
913105 |
Large spikes in the Data Transmitted metric on non-US English installations |
|
818878 |
Trigger conditions affect what is displayed in the Detected Objects window. |
End of life
| Version | EoL Annoucement | EoE Effective Date | EoL Effective Date |
|---|---|---|---|
| 6.2 | September 13, 2017: End-of-Life (EoL) announcement - Customers on Storage Resource Monitor version 6.2.x should begin transitioning to Storage Resource Monitor version 6.5 or higher. | December 13, 2017: End-of-Engineering (EoE) - Service Releases, bug fixes, workaround, and service packs for Storage Resource Monitor version 6.2.x or older will no longer be actively supported by SolarWinds. | December 13. 2018: End-of-Life (EoL) - SolarWinds will no longer provide technical support for Storage Resource Monitor version 6.2.x or older. |
| 6.1 | March 15, 2017: End-of-Life (EoL) announcement - Customers on Storage Resource Monitor version 6.1.x should begin transitioning to Storage Resource Monitor version 6.4 or higher. | June 15, 2017: End-of-Engineering (EoE) - Service Releases, bug fixes, workaround, and service packs for Storage Resource Monitor version 6.1.x or older will no longer be actively supported by SolarWinds. | June 15, 2018: End-of-Life (EoL) - SolarWinds will no longer provide technical support for Storage Resource Monitor version 6.1.x or older. |
See the End of Life Policy for information about SolarWinds product lifecycle phases. For supported versions and EoL announcements for all SolarWinds products, see Currently supported software versions.
End of support
This version of Storage Resource Monitor no longer supports the following platforms and features.
| Type | Details |
|---|---|
| Microsoft SQL Server | SQL 2008 and 2008 R2 are no longer supported as your database server as of this release. SolarWinds recommends that you upgrade directly to SQL 2016 at your earliest convenience. |
| Microsoft Windows Server | You cannot install SolarWinds Orion products on Windows Server 2008 R2 as of this release. SolarWinds recommends that you upgrade to Windows Server 2012, 2012 R2, or 2016 at your earliest convenience. |
| Export to PDF feature | The Export to PDF button is no longer available. SolarWinds recommends that you use the Save as PDF functionality built into your browser. |
Deprecation notices
This version of Storage Resource Monitor deprecates the following platforms and features.
Deprecated platforms and features are still supported in the current release. However, they will be unsupported in a future release. Plan on upgrading deprecated platforms, and avoid using deprecated features. Customizations applied to a deprecated feature might not be migrated if a new feature replaces the deprecated one.
For information about supported version of SolarWinds products, see Currently supported software versions.
| Type | Details |
|---|---|
| Legacy charts | Legacy charts are deprecated as of this release. Migrate your charts to their modern version. |
| Classic charts | Classic charts are deprecated as of this release. Migrate your charts to their modern version. |
| Report Writer | Use the web-based Report Manager to create reports. |
Legal notices
© 2021 SolarWinds Worldwide, LLC. All rights reserved.
This document may not be reproduced by any means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other means without the prior written consent of SolarWinds. All right, title, and interest in and to the software, services, and documentation are and shall remain the exclusive property of SolarWinds, its affiliates, and/or its respective licensors.
SOLARWINDS DISCLAIMS ALL WARRANTIES, CONDITIONS, OR OTHER TERMS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, ON THE DOCUMENTATION, INCLUDING WITHOUT LIMITATION NONINFRINGEMENT, ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION CONTAINED HEREIN. IN NO EVENT SHALL SOLARWINDS, ITS SUPPLIERS, NOR ITS LICENSORS BE LIABLE FOR ANY DAMAGES, WHETHER ARISING IN TORT, CONTRACT OR ANY OTHER LEGAL THEORY, EVEN IF SOLARWINDS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks) of their respective companies.