Documentation forServer & Application Monitor

IMAP4 User Experience monitor

This component monitor tests an email round trip from your SMTP mail server to your IMAP4 server and measures the time it takes to complete the trip. This response time is measured in milliseconds.

This component monitor uses the following ports when used with a Microsoft Exchange mail server:

  • 143 and 993 - IMAP4
  • 25 - SMTP

For an overview about component monitors, see Work with SAM component monitors.

Statistic

This component monitor does not compute a statistic.

Field Descriptions

Description

This field provides a default description of the monitor. You can override the default description by adding to or replacing the text, which is automatically saved. The variable to access this field is ${UserDescription}.

Enable Component

Determines whether the component is enabled. Disabling the component leaves it in the application in a deactivated state not influencing either SolarWinds SAM application availability or status.

Credential for Monitoring

Select a credential that can retrieve email from an IMAP4 server that matches the user for whom the mailbox will be monitored.

Select a credential or use the <Inherit credential from node> option. If the credential you need is not in the credentials list, add it in the Credentials Library. See Understand the Credentials Library for details.

Send Email From

This field allows you to specify the From address of the test email message.

Send Email To

This field allows you to specify the recipient of the test email message. The recipient should have a mailbox on the IMAP4 server you are monitoring.

IMAP4 Port

This field is the port number used for IMAP 4 sessions. The default value is 143. For Secure IMAP (IMAP4-SSL), use port 585. For IMAP4 over SSL (IMAPS), use port 993.

IMAP4 Encryption

This list allows you to select an encryption protocol to connect to IMAP4 servers that support SSL or TLS encryption.

SMTP Server

This field allows you to specify the SMTP server that sends the test email message.

SMTP Port

This field is the port number used for SMTP sessions. The default value is 25.

Use Credentials for SMTP

This check box allows you to use the user name and password from Credentials for Monitoring to connect to SMTP servers that support or require authentication.

SMTP Encryption

This list allows you to select an encryption protocol to connect to SMTP servers that support SSL or TLS encryption.

Response Time Threshold

This field allows you to set the warning or critical threshold conditions based on the response time. The response time is the time in milliseconds it takes SolarWinds SAM to determine that a component is not Down and to retrieve any statistical data. See Application Monitor Thresholds.

User Notes

This field allows you to add notes for easy reference. You can access this field by using the variable, ${UserNotes}.