Citrix XenApp 5.0 Core WMI Counters

This template monitors critical events generated by Citrix XenApp 5.0 which may indicate possible service outages or configuration problems. Alerts are set to display descriptions of events as well as the host name.

Prerequisites

RPC access to the target server.

Credentials

Windows Administrator on target server.

If you experience issues with this template, you can verify that Windows Performance Counters are working remotely via RPC using the Perfmon.exe utility included with Windows on your Orion server. Try connecting to the Citrix Server and look for the ICA Session category and Input Audio Bandwidth counter. In addition to connectivity or permissions issues, two common issues that can cause this issue are the Remote Registry service on the Citrix Server is either stopped or hung. Try restarting the Remote Registry Service. If Performance Counters on the Citrix Server are corrupted, run "lodctr.exe /r" from a command prompt of the Citrix server.

Component monitors

To learn more about default component monitors included in SAM, see SAM online help.

The following component monitors reads Windows Performance Counter data using Remote Procedure Calls (RPC) instead of Windows Management Instrumentation (WMI).

Citrix CPU Utilization Mgmt: CPU Entitlement

This component monitor returns the percentage of CPU availability for the Citrix CPU Utilization Management feature.

When this resource is fully utilized, the Citrix CPU Utilization Mgmt feature uses the share/reservation assignment and recent CPU consumption of each user to determine the CPU entitlement of that user. On multi-processor machines, the maximum value of the counter is 100% multiplied by the number of logical processors.

Citrix CPU Utilization Mgmt: CPU Reservation

This component monitor returns the percentage of the CPU that is reserved for users using the Citrix CPU Utilization Management feature, if needed.

A value in the range 1-99 indicates that a CPU reservation is applied. A value of zero indicates that no CPU reservation is being used. When the CPU resource is fully utilized, Citrix CPU Utilization Mgmt uses the reservation when calculating the CPU entitlement of a user.

Citrix CPU Utilization Mgmt: CPU Shares

This component monitor returns the percentage of the CPU assigned to a user.

A value of zero indicates that no CPU shares value is being used. When the CPU resource is fully utilized, Citrix CPU Utilization Mgmt uses the shares value when calculating the CPU entitlement of a user.

Citrix CPU Utilization Mgmt: CPU Usage

This component monitor returns the percentage of the CPU being used by a user, averaged over a short period of time. This may be used to identify users who consume significant amounts of CPU resources and to provide CPU usage accounting data. On multi-processor machines, the maximum value of the counter is 100% multiplied by the number of logical processors.

Citrix CPU Utilization Mgmt: Long-term CPU Usage

This component monitor returns the percentage of the CPU used by a user averaged over a long period of time. On multi-processor machines, the maximum value of the counter is 100% multiplied by the number of logical processors.

Citrix IMA Networking: Bytes Received/sec

This component monitor returns the data rate of incoming IMA network traffic.

Citrix IMA Networking: Bytes Sent/sec

This component monitor returns the data rate of outgoing IMA network traffic.

Citrix IMA Networking: Network Connections

This component monitor returns the number of active network IMA connections to IMA servers.

Citrix Licensing: Average License Check-In Response Time (ms)

This component monitor returns the average response time for a license check-in operation.

Citrix Licensing: Average License Check-Out Response Time (ms)

This component monitor returns the average response time for a license check-out operation.

Citrix Licensing: Last Recorded License Check-In Response Time (ms)

This component monitor returns the last response time for a license check-in operation.

Citrix Licensing: Last Recorded License Check-Out Response Time (ms)

This component monitor returns the last response time for a license check-out operation.

Citrix Licensing: License Server Connection Failure

This component monitor returns the time, in minutes, that the Citrix XenApp server has been without a connection to the license server. The time returned should be less than 30 minutes. Ideally, the returned time should be zero.

Citrix Licensing: Maximum License Check-In Response Time (ms)

This component monitor returns the maximum response time for a license check-in operation.

Citrix Licensing: Maximum License Check-Out Response Time (ms)

This component monitor returns the maximum response time for a license check-out operation.

Secure Ticket Authority: STA Bad Data Request Count

This component monitor returns the number of unsuccessful ticket validation and data requests over the lifetime of the STA.

Secure Ticket Authority: STA Bad Refresh Request Count

This component monitor returns the number of unsuccessful ticket refresh requests over the lifetime of the STA.

Secure Ticket Authority: STA Bad Ticket Request Count

This component monitor returns the number of unsuccessful ticket creation requests over the lifetime of the STA.

Secure Ticket Authority: STA Count of Active Tickets

This component monitor returns the number of tickets currently in the STA.

Secure Ticket Authority: STA Good Data Request Count

This component monitor returns the number of successful ticket validation and data requests over the lifetime of the STA.

Secure Ticket Authority: STA Good Refresh Request Count

This component monitor returns the number of successful ticket refresh requests over the lifetime of the STA.

Secure Ticket Authority: STA Good Ticket Request Count

This component monitor returns the number of successful ticket creation requests over the lifetime of the STA.

Secure Ticket Authority: STA Peak All Request Rate

This component monitor returns the highest activities per second recorded for all activities over the lifetime of the STA.

Secure Ticket Authority: STA Peak Data Request Rate

This component monitor returns the highest data requests per second recorded over the lifetime of the STA.

Secure Ticket Authority: STA Peak Ticket Refresh Rate

This component monitor returns the highest ticket refresh requests per second recorded over the lifetime of the STA.

Secure Ticket Authority: STA Peak Ticket Request Rate

This component monitor returns the highest ticket creation requests per second recorded over the lifetime of the STA.

Secure Ticket Authority: STA Ticket Timeout Count

This component monitor returns the number of ticket request timeouts recorded over the lifetime of the STA.