Documentation forServer & Application Monitor

Microsoft 365 Exchange Online API poller template

Use this SAM template to monitor the availability status of the following Microsoft 365 Exchange Online features:

  • Networking issues
  • Sign-In
  • E-Mail and calendar access
  • E-Mail timely delivery
  • Management and Provisioning
  • Voicemail


  • Provide a ${TENANT_ID} value.
    Example: f3b4106c-1f77-4f8f-a4da-33a0efcdb20e
  • OAuth 2.0 Azure credentials are configured with the following scope:
  • Credentials have ServiceHealth.Read permission.


  • Default thresholds are not set for this template.
  • This template is based on the Office 365 Service Communications API reference (© 2020 Microsoft Corp., available at, obtained on August 21, 2020).
  • Here is an API request example:${TENANT_ID}/ServiceComms/CurrentStatus?$filter=Workload eq 'Exchange'

Available metrics

  • Networking Issues status
  • Sign-In status
  • E-Mail and calendar access status
  • E-Mail timely delivery status
  • Management and Provisioning status
  • Voicemail status
  • Incidents Count