Documentation forServer & Application Monitor

SAM 2019.4.2 Release Notes

Release date: February 2021

These release notes describe new features, improvements, and fixed issues in SolarWinds Server & Application Monitor (SAM) 2019.4.2. They also provide information about installation, upgrades, and workarounds for known issues.

SAM 2019.4.2 is a service release. For product details, see documents for the full release:

New features and improvements in SAM

SAM 2019.4.2 includes security enhancements and is signed with a new digital code-signing certificate.

To learn more about security enhancements, see the Orion Platform 2019.4.2 Release Notes.


New customer installation

Use the Orion Installer, available in the Customer Portal, to install SAM. See the Orion Platform Products Installation and Upgrade Guide for details. After installation, see the SAM Getting Started Guide to learn how to configure and customize SAM.

How to upgrade

To prepare for the upgrade:

  1. Read these Release Notes.
  2. Review Prepare to install or upgrade Orion Platform products.
  3. Confirm that all servers comply with SAM 2019.4 System Requirements.
  4. (Optional) Back up custom code, such as modified SolarWinds .css files or added .js files. Click here for tips.

If upgrading from a previous version, note the following details:

Begin the upgrade

To upgrade your entire Orion deployment, including all Orion Platform products and scalability engines, run the SolarWinds Orion Installer.

Alternatively, click Settings > My Orion Deployment to upgrade directly from within the Orion Web Console. Starting with SAM 6.9, downloading the Orion Installer is no longer necessary.

Learn more:


End of life

See the End of Life Policy for details about life cycles for SolarWinds products.

EoL Announcements EoE Effective Dates EoL Effective Dates

June 4, 2020

End-of-Life (EoL) announcement – Customers on SAM 6.6 and SAM 6.7 should begin transitioning to the latest version of SAM.

September 4, 2020

End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SAM 6.6 and SAM 6.7 will no longer be actively supported by SolarWinds.

September 3, 2021

EoL – SolarWinds will no longer provide technical support for SAM 6.6 and SAM 6.7.

See Currently supported software versions for more information.


Legal notices

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