Status of F5 devices in NPM

F5 status is information polled directly on the F5 device through SNMP. NPM also polls the status reason from the F5 device and displays the reason in the element's tooltip and on the details pages.

The status for GTM and LTM modules is calculated. LTM status is calculated based on virtual server, GTM status is calculated on the WideIP (service).

F5 status is not the same as the node status. Both node statistics and F5 statistics are polled through SNMP, but from separate parts of the MIB tree. That's why a node can be up (Orion statistics), but the corresponding load balancing component is down (F5 statistics).

F5 device status mapping to Orion status

We mapped the status icons used for F5 devices to SolarWinds Platform icons. For explanation of F5 statuses, see F5 support help online.

F5 status	Orion status
Available	Up
Unavailable	Warning
Down	Down
Disabled (error) (unlicensed)	Unmanaged (disabled on F5) (unreachable)
Unknown	Unknown

F5 status in Orion

The table explains what the Orion statuses mean for individual components in the load balancing hierarchy. Status is usually polled on devices, but for some components, such as GTMs and LTMs, it is calculated based on polled values for their child objects.

Status	Load balancing component
	Service	GTM	LTM	Virtual Server (VS)	Pool	Member	F5 Server
	Reported on the device	All services assigned to the GTM are up	All virtual servers are up	F5 device reports the VS as up	F5 device reports the pool as up	F5 device reports the pool as up	F5 device reports the server as up
	Reported on the device	At least one service is not up	Al least one virtual server is not up	Unavailable based on connection limit	No members are currently available	Unavailable based on the connection limit	Unavailable based on the connection limit
	Reported on the device	All services are not up	All virtual servers are not up	Associated objects marked the VS as unavailable. User action necessary	All members are unavailable	The parent F5 server is down or the monitor on the member marked it as down	Down based on monitor
	-	-	-	Unmanaged: Disabled on the F5	-	Unmanaged: Disabled on the F5	Unmanaged: Disabled on the F5
	-	-	-	Unreachable: Parent LTM is down	Unreachable: Parent LTM is down	Unreachable: Parent LTM is down	-
	Reported on the device	GTM is added but not polled yet	LTM is recognized by GTM, but not managed in Orion	Unknown	Unknown	No monitors assigned	No monitors assigned