Network Performance Monitor 12.4 Release Notes

Release date: November 5, 2019

These release notes describe the new features, improvements, and fixed issues in SolarWinds Network Performance Monitor 12.4. They also provide information about upgrades and describe workarounds for known issues.

LEARNING OPPORTUNITY: Tips and Tricks for upgrading to the latest version of NPM. Anyone upgrading to the newest version of NPM will benefit from this training.

For NPM environment requirements, see NPM 12.4 System Requirements.

New features and improvements

Return to top

NPM 12.4 offers new features and improvements compared to previous releases of NPM.

NPM 12.4 is an Orion Platform product, and runs on Orion Platform 2018.4.

Support for Cisco ACI devices

Monitor logical components of your SDN environment, including APICs, tenants, application profiles, endpoint groups, and physical entities.

  • View members on your Cisco ACIs
  • Alert and report on health scores to keep your SDN running smoothly
  • View health scores for APIC members in Performance Analysis Dashboards

» Learn more

Interface Performance improvements

  • Bulk updates of interface data result in performance improvements.

New features and improvements in Orion Platform 2018.4

Return to top

Orion Platform 2018.4 offers new features and improvements compared to previous releases of the Orion Platform.

SAML Support

  • Log in to the Orion Web Console using SAML login (Okta, Active Directory Federation Service).

» Learn more

Centralized Upgrades

  • Automatically upgrade additional polling engines, additional web servers, and High Availability servers directly from the Orion Web Console.

» Learn more

Other improvements

  • Performance improvements
  • Many legacy charts are being replaced by modern charts
  • Diagnostics on the Web: collect diagnostics from the Orion Web Console

» Learn more


New customer installation

Return to top

For information about installing SolarWinds NPM, see the multi-product SolarWinds Orion Installer guide.


How to upgrade

Use the SolarWinds Orion Installer to upgrade one or more Orion Platform products simultaneously.


Fixed issues in NPM 12.4

Return to top

NPM 12.4 fixes the following issues.

Case number Description

113727

Wireless client details are displayed on the Wireless Summary view without issues.

00102302

Network Atlas works without issues.

00087942

Custom UnDP polling for SNMP requests for more than 1 OID works without issues.

00092490

Importing discovery results works without issues.

00092687

Upgrade issues due to creating a new database have been resolved.

00087939

Enabled dependencies are displayed without issues.

00085141

SNMP traps display correctly in all SolarWinds deployments.

00083105

ASA contexts display correctly.

00049454

NetPath services display the correct path without issues.

21256, 908842

Rx and tx traffic on interfaces display correct bandwidth values.

26017

Cisco ASA High Availability works without issues

1093432

Network Atlas generates wireless heat maps without issues.

1057974, 1235960, 80832, 1141401,1068118

NetPath: BPG issues have been resolved.

904212

The Percent Utilization of All Interfaces widget works without issues.

Fixed issues in Orion Platform 2018.4

Return to top

See Orion Platform 2018.4 Release Notes.


Known issues

Return to top

Different interface indices after remap
Issue: Interface indices are maintained in both the Interfaces table and the NPM_Routing table of the SolarWinds database. Because these tables are polled on different polling intervals, the same interface may have different indices in each table as interfaces are remapped on independent polling intervals.
Resolution/Work-around: None

End of life, end of support, and deprecation notices

End of life

See End of Life Policy for information about end of life and end of engineering for SolarWinds products.

Version EOL Announcements EOE Effective Dates EOL Effective Dates
12.0.x May 31, 2018:
End-of-Life (EoL) announcement – Customers on NPM version 12.0 should begin transitioning to the latest version of NPM.
August 31, 2018: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NPM version 12.0 will no longer be actively supported by SolarWinds. August 31, 2019: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NPM version 12.0.
11.5.x September 13, 2017:
End-of-Life (EoL) announcement – Customers on NPM version 11.5 should begin transitioning to the latest version of NPM.
December 17, 2017: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NPM version 11.5 will no longer be actively supported by SolarWinds. December 17, 2018: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NPM version 11.5.

See Currently supported software versions for more information.

End of Support

Orion Platform 2018.4 no longer supports the following platforms and features.

Type Details
Windows Server 2012, 2012 R2 This software is no longer supported by Orion Platform 2018.4.
SQL Server 2012 This software is no longer supported by Orion Platform 2018.4.
All Active Alerts widget The legacy widget has been replaced by the updated version.

Deprecation notices

For information about supported versions of SolarWinds products, see this article.

This version of Orion Platform deprecates the following platforms and features.

Deprecated platforms and features are still supported in the current release. However, they will be unsupported in a future release. Plan on upgrading deprecated platforms, and avoid using deprecated features. Customizations applied to a deprecated feature might not be migrated if a new feature replaces the deprecated one.

Type Details
Legacy charts Legacy charts are deprecated as of this release. Migrate your charts to their modern version.
Classic charts Classic charts are deprecated as of this release. Migrate your charts to their modern version.
Report Writer Use the web-based Report Manager to create reports.

Legal notices

Return to top

© 2019 SolarWinds Worldwide, LLC. All rights reserved.

This document may not be reproduced by any means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other means without the prior written consent of SolarWinds. All right, title, and interest in and to the software, services, and documentation are and shall remain the exclusive property of SolarWinds, its affiliates, and/or its respective licensors.

SOLARWINDS DISCLAIMS ALL WARRANTIES, CONDITIONS, OR OTHER TERMS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, ON THE DOCUMENTATION, INCLUDING WITHOUT LIMITATION NONINFRINGEMENT, ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION CONTAINED HEREIN. IN NO EVENT SHALL SOLARWINDS, ITS SUPPLIERS, NOR ITS LICENSORS BE LIABLE FOR ANY DAMAGES, WHETHER ARISING IN TORT, CONTRACT OR ANY OTHER LEGAL THEORY, EVEN IF SOLARWINDS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks) of their respective companies.