Documentation forNetwork Performance Monitor

NPM 12.1 Release Notes

Release Date: March 14, 2017

These release notes for NPM 12.1 describe the new features, improvements, and fixed issues in this release. They also provide information about upgrades and describe work-arounds for known issues.

For NPM environment requirements, see NPM 12.1 System Requirements.

New features and improvements

Read this section for descriptions of the new features and improvements NPM offers in this release, or compare NPM 12.1 with previous releases of NPM.

NPM 12.1 is an Orion Platform product, and consumes Orion Platform 2017.1.

Mute Alerts by Node

When performing maintenance, suspend triggering alerts for nodes, interfaces and volumes on the nodes to prevent false positive alerts. All monitoring data is available in the Orion Web Console, so that you can report on the muted objects later, and keep track of the real down time necessary for the maintenance. Schedule maintenance to automatically turn off alerts for nodes, interfaces and volumes during a specified maintenance period.

» Read more about these changes

Meraki Wireless Support

Monitor cloud-based Meraki wireless infrastructure and get an overview of Meraki access points and clients directly in the Orion Web Console. Open Details views for your Meraki wireless controllers in the cloud, and drill in to the information about access points and connected clients in resources for your wireless infrastructure.

» Read more about these changes

Other improvements

  • Arista 7500E support - Added support for monitoring hardware health for the Arista 7500E chassis.
  • NetPath™ improvements - Probing accuracy improvements and minor UI enhancements, such as egress interfaces accurately rendered in NetPath, showing a separate interface node for each interface, or improved hop aggregation in the Route Inspector.

New features in Orion Platform 2017.1

Performance Analysis

Use the Performance Analysis (PerfStack™) dashboard to get both broad and in-depth visibility into your environment by correlating disparate historical data points across your infrastructure, including on-premises, cloud, and hybrid environments in easy to read charts. Click My Dashboards > Home > Performance Analysis to get started correlating and analyzing data collected by your SolarWinds Orion solution to troubleshoot issues, identify root causes of intermittent issues, and make data-driven decisions on infrastructure changes.

» Read more about these changes

Native SSL support for the Orion Web Console

Seamlessly bind SSL certificates to the Orion Web Console and enable HTTPS connections using the Configuration Wizard. The Configuration Wizard scans the Orion server for valid SSL certificates that you can choose for the binding, or you can generate a self-signed certificate on the fly.

Other improvements

  • Use the Critical node status to trigger an alert or filter data in a report.
  • Set a custom node status to Critical or Warning using an alert action.
  • Use the Web-based SSH client when FIPS is enabled.

New customer installation

For information about installing NPM 12.1, see the NPM Getting Started Guide.

Before you upgrade!

If you are upgrading from a previous version, be aware of the following considerations:

  • See the NPM upgrade guide for more details.
  • When upgrading on the Additional Poller, you may receive this error "The license we have for Orion Scalability Engine is outdated". See this article for details to resolve.
  • When upgrading to NPM 12.1, if you added a site binding to a host name before you upgrade, you must bind the Orion Web Console to a fully qualified domain name (FQDN). See this article.
  • When upgrading to NPM 12.1 with custom menus, you can not see the Performance Dashboard link in the menu. For details, see this article.

  • After NPM 12.1, future releases will no longer support Windows OS 2008 and 2008 R2 and Microsoft SQL Server 2008 R2. NPM 12.1 currently supports these versions. SolarWinds recommends that you upgrade to Windows Server 2012, 2012 R2, or 2016 at your earliest convenience. For more information, see End of support notices.
  • Within NPM 12.1, the Alert Manager application has been deprecated and removed. Please use the web-based Alert Manager through the Orion Web Console to create and manage alerts. For more information, see End of support notices.

How to upgrade

If you are upgrading from a previous version, use the following resources to plan and implement your upgrade:

  • Use the Product Upgrade Advisor to determine your upgrade path. Based on your current environment and versions, the Product Upgrade Advisor provides an ordered list of how to proceed with the upgrade.
  • If you are upgrading:
  • When you are ready, download the upgrade package from the SolarWinds Customer Portal.

Fixed issues

NPM 12.1 fixes the following issues.

Case number Description

999136, 999011

Cisco Switch Stack rings are not displayed properly.

1034431

Orion Web Console is slow.

1039110

Page not found when following a link in the Orion Web Console.

1050653

SQL transaction log expands dramatically.

1055602

Information service v3 memory leak

1056339

TempDB grows after upgrade to 12.0.1.

1059354

TempDB grows exponentially.

1059757

Database maintenance does not complete.

1079864

Tempdb grows because of Wireless Lazy Upgrade.

1092192

Unexpected website error.
NetPath issues

987646

NetPath: monitored NTA nodes show incorrect bandwidth.

1026101

Netpath: system exception in NetPath: the ARP request failed.

1036937

NetPath: all events presented for accounts with limitations.

1037328

NetPath: interfaces labeled as Internal Unmonitored Interface in the hover.

1038339, 1053057

NetPath: NCM/NTA Data is not shown in NetPath graphs when the probing node is an additional polling engine.

1046922

NetPath: when you have default gateway in your system settings set to 0.0.0.0, NetPath graphs may not display data.

1049845

NetPath: incorrect URL on NetPath path to Google Alert.

1061920

NetPath: NetPath objects with a NetPath-specific status cannot be displayed in Network Atlas maps.

1068519

NetPath: interface integration errors in NetPath.
NetPath: NetPath plugin should not be deployed automatically because the deployment also includes deploying the prerequisites.

See also Orion Platform 2017.1 Release Notes.

Known issues

Different interface indices after remap

Issue: Interface indices are maintained in both the Interfaces table and the NPM_Routing table of the SolarWinds database. Because these tables are polled on different polling intervals, the same interface may have different indices in each table as interfaces are remapped on independent polling intervals.

Custom F5 alerts and reports stop working after upgrade

Issue: After the upgrade to NPM 12.1 and later, custom F5 alerts and reports might stop working because the database structure changed.

Work-around: Review the out-of-the box alerts and reports, and if none match your customized alerts and reports, re-create the F5 alerts and reports.

TLS 1.2 support on Additional Polling Engines and Additional Websites

Issue: Cannot install Additional Polling Engines (APE) or Additional Websites (AWS) when the main polling engine uses TLS 1.2.

Work-around: Revert the main polling engine to an earlier version of TLS to install the APE or AWS. Once the APE or AWS is fully installed, you can re-disable SSLv3, TLS 1.0, and TLS 1.1 on your main polling engine.

End of support

For information about supported versions of SolarWinds products, see this article.

This version deprecates the following hardware, software, and features.

Deprecation indicates that the feature should be avoided. Deprecated features remain in the software, but will be removed in a future release. Customizations applied to a deprecated feature may not be migrated if a new feature replaces the deprecated one.

Type Deprecation
Microsoft SQL Server

Support for SQL 2008 and 2008 R2 is deprecated as of this release.

You can install on SQL 2008 and 2008 R2 for this release. Future releases will no longer support using SQL 2008 or 2008 R2 as your database server.

SolarWinds recommends that you upgrade directly to SQL 2016 at your earliest convenience.

Microsoft Windows Server

Support for Windows Server 2008 R2 is deprecated as of this release.

You can install on Windows Server 2008 R2 for this release. Future releases will no longer support installing on Windows Server 2008 R2, though you can continue to monitor computers running Windows Server 2008 R2.

SolarWinds recommends that you upgrade to Windows Server 2012, 2012 R2, or 2016 at your earliest convenience.

32-bit Operating Systems

Support for 32-bit operating systems is deprecated as of this release.

You can install on 32-bit operating systems for this release. Future releases will no longer support installing on 32-bit operating systems.

SolarWinds recommends that you upgrade to Windows Server 2012, 2012 R2, or 2016 at your earliest convenience. This includes your SQL server.

Export to PDF feature The Export to PDF button on dashboards is deprecated as of this release and will be removed in a future release. SolarWinds recommends that you use the Save as PDF functionality built into your browser.
Alert Manager The deprecated Alert Manager application has been removed from the Orion Platform. Use the web-based Alert Manager through the Orion Web Console to create and manage alerts.
All Active Alerts resource The current All Active Alerts resources is deprecated as of this release. The resource will be replaced with a new, enhanced version in a future release.

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