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      • Don't Let the Gotchas Get You
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      • Upgrading the Orion Platform
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Documentation forNetwork Automation Manager

Latest release: NAM 2020.2.4 , January 2021

Release Notes

NAM release notes includes new features, upgrade notes, fixed and known issues, and end-of-life notices.

  • NAM 2020.2.4 Release Notes
  • Previous version release notes

Install & Upgrade

Step-by-step instructions and checklists to help you plan, prepare, and then install or upgrade.

  • NAM Installation Guide

Getting Started Guide

Deployment and configuration information to quickly get your new product in place.

  • NAM Getting Started Guide

Administrator Guide

Beyond the Getting Started Guide, learn how to use all of the features.

  • NAM 2020.2.4 Administrator Guide

Additional Resources

  • Download the latest version
  • Product Information
  • Currently Supported Software Versions

Did you know?

Network Automation Manager includes the following SolarWinds products:

  • Network Performance Monitor (NPM)
  • Netflow Traffic Analyzer (NTA)
  • User Device Tracker (UDT)
  • VoIP & Network Quality Manager (VNQM)
  • Network Configuration Manager (NCM)
  • IP Address Manager (IPAM)
  • High Availability
  • Additional Polling Engines

We’re Geekbuilt.®

Developed by network and systems engineers who know what it takes to manage today's dynamic IT environments, SolarWinds has a deep connection to the IT community.

The result? IT management products that are effective, accessible, and easy to use.

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