Network Automation Manager 2019.4 Release Notes

Release date: November 5, 2019

These release notes describe the new features, improvements, and fixed issues in Network Automation Manager 2019.4. They also provide information about upgrades and describe workarounds for known issues.

If you are looking for previous release notes for Network Automation Manager 2019.4, see Previous Version documentation.

New features and improvements in NAM

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NAM 2019.4 offers new features and improvements compared to previous releases of NAM.

Native SolarWinds Service Desk Integration

Generate Service Desk incidents from Orion Alerts.

Process flow data from Meraki MX devices

As of version 2019.4, SolarWinds NTA supports processing of flow data from Meraki MX 15.13 and earlier.

Flow Sources Management and CBQoS Polling Management pages

Starting with NTA 2019.4, you can manage your flow sources and CBQoS polling using the new management pages within the Orion Web Console. You now have a lightweight way to browse and manage your sources.

New firmware upgrade template setting

Firmware upgrade templates can now specify a delay between a device rebooting and NCM checking that it is up.

Other improvements

  • Orion Maps enhancements
  • NCM now provides supports for Lenovo EtherWAN devices
  • Starting with version 2019.4, SolarWinds UDT introduces two new pages focused on the Help Desk user
  • IPAM 2019.4 includes added import/export functionality

New features and improvements in Orion Platform

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The Orion Platform 2019.4 offers new features and improvements compared to previous releases of the Orion Platform.


New customer installation

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Network Automation Manager consists of the following components:

For information about installing NAM, see the SolarWinds Orion Installer.

Before you upgrade!

If you are upgrading from a previous version, be aware of the following considerations.

  • Do you have older, legacy Orion product versions in your environment? The Orion Installer provides a full upgrade path for legacy products. For older products, follow the upgrade path in order, downloading and installing using the links.
  • If you have written your own code, such as changing SolarWinds .css files or adding .js files, it may be overwritten with the upgrade. You can learn more about custom code in this article.

How to upgrade

If you are upgrading from NAM 2017.3 or later, use the SolarWinds Orion Installer to upgrade one or more Orion Platform products simultaneously.

If you are upgrading from an earlier version, use the multiple products upgrade guide to plan and implement an upgrade to NAM 2017.3. Then use the SolarWinds Orion Installer to complete the upgrade.


Fixed issues in Orion Platform 2019.4

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See the Orion Platform 2019.4 Release Notes.


End of Support

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Type Details
Windows Server 2012, 2012 R2 As of Orion Platform 2018.4, this platform is no longer supported.
SQL Server 2012 As of Orion Platform 2018.4, this platform is no longer supported.

Legal notices

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© 2019 SolarWinds Worldwide, LLC. All rights reserved.

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