Install License Manager
You must install License Manager on a computer with the correct time. If the time on the computer is off by as little as 5 minutes, in either direction, from Greenwich Mean Time (GMT), you cannot reset licenses without calling SolarWinds Customer Service. Time zone settings do not affect and do not cause this issue.
- Click Start > All Programs > SolarWinds Engineer's Toolset > Utilities > Install License Manager.
- Click I Accept to confirm SolarWinds EULA.
- Click Install.