Page Settings/Summary:

If values polled by a custom UnDP on a device reaches the critical or warning threshold, the UnDP on the device is highlighted in the Orion Web Console. Specify warning and critical thresholds for custom UnDP pollers in SolarWinds NPM.

Suggested Tags:

Network Performance Monitor, NPM, UnDP, Universal Device Poller, custom monitor, threshold, warning, critical

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Define UnDP Warning and Critical thresholds

If values polled by UnDPs on a device reach a certain level (critical or warning threshold), the UnDP on the device is highlighted in the Orion Web Console.

To get notified about exceeding a threshold in an email, configure an alert.

To see pollers with exceeded thresholds in a map, see View UnDP status on maps.

  1. Log in to the Orion Web Console as an administrator.
  2. Click Settings > All Settings in the menu bar.
  3. In the Thresholds & Polling grouping, click Custom Poller Thresholds.
  4. Select a poller.
  5. Select whether the expected polled value is a Text or a Number.

    The Poller Value Type determines how the polled value will be interpreted. It also influences the set of possible comparison functions.

    • For the Number type, available values include is greater than or less than.
    • For the Text type, available values include for example contains.
  6. Build conditions to define both Warning and Critical Thresholds:
    1. Select whether All Child Conditions Must Be Satisfied (AND) or if only At Least One Child Condition Must Be Satisfied (OR).
    2. Select a comparison relation, and provide a threshold value on which the comparison is based.

    3. Click + to add additional conditions, as required, to define the poller threshold.
  7. After configuring all thresholds, click Submit.

If a value reported by the device belongs to the range defined by the Warning Threshold, pollers in maps will be yellow.

If a value reported by the device belongs to the range defined by the Critical Threshold, pollers in maps will be red.