Enterprise Operations Console 2020.2.1 Release Notes

Release date: August 25, 2020

These release notes describe improvements in Enterprise Operations Console 2020.2.1 service release.

If you are looking for previous release notes for Enterprise Operations Console, see Previous Version documentation.

New features and improvements in EOC

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EOC 2020.2.1 offers improvements compared to previous releases of EOC.

Compatibility improvements with newer versions of the Orion Platform

EOC is part of the Orion Platform. This release improves compatibility with newer versions of the Orion Platform.


New features and improvements in Orion Platform

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The Orion Platform 2020.2.1 offers new features and improvements compared to previous releases of the Orion Platform.


New customer installation

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For information about installing Enterprise Operations Console, see the SolarWinds Orion Installer.

Before you upgrade!

As of the release of EOC 2.0, the Enterprise Operations Console has been rebuilt to run on the Orion Platform. If you are running EOC 2.0, you can upgrade to EOC 2020.2.1 using the same server.

Note: The organization of custom tiles in EOC 2.0 is not preserved when upgrading to 2020.2.1.

Due to this rebuild, users of versions prior to EOC 2.0 must install EOC to 2020.2.1 on a separate server. To begin using the new features, simply install EOC 2020.2.1 on a different server from your current EOC edition.

How to upgrade

If you are upgrading from EOC 2.0 or later:

  1. Use the SolarWinds Orion Installer to upgrade one or more Orion Platform products simultaneously.
  2. If your scalability engines (additional web servers and high availability servers) are able to communicate with the main server, use the centralized upgrade feature to upgrade the rest of your Orion deployment in parallel.

    For details, see Install or upgrade Orion Platform products.

If you are upgrading from EOC 1.6 or earlier: use the legacy product upgrade guide to plan and then implement an upgrade to the current version of EOC.


Fixed issues in Orion Platform 2020.2.1

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See the Orion Platform 2020.2.1 Release Notes.


End of life

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Version EoL Annoucement EoE Effective Date EoL Effective Date
EOC 1.6

September 6, 2019

Customers on EOC 1.6 should begin transitioning to the latest version of EOC.

December 6, 2019

Service releases, bug fixes, workarounds, and service packs for EOC 1.6 will no longer be actively supported by SolarWinds.

December 6, 2020

SolarWinds will no longer provide technical support for EOC 1.6.

See the End of Life Policy for information about SolarWinds product lifecycle phases. For supported versions and EoL announcements for all SolarWinds products, see Currently supported software versions.


Deprecation notices

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This version of Enterprise Operations Console deprecates the following platforms and features.

Deprecated platforms and features are still supported in the current release. However, they will be unsupported in a future release. Plan on upgrading deprecated platforms, and avoid using deprecated features. Customizations applied to a deprecated feature might not be migrated if a new feature replaces the deprecated one.

For information about supported version of SolarWinds products, see Currently supported software versions.

Type Details
Legacy Orion Report Writer

Starting with Orion Platform 2019.4, all out-of-the-box reports are web-based.

In Orion Platform 2020.2.1, the Report Writer is only available in the ReadOnly mode. Migrate your custom reports to the web.

You can no longer add Report from Orion Report Writer widgets to your views. Existing widgets remain in place.

Network Atlas Network Atlas is deprecated as of this release and will be removed in a future release. SolarWinds recommends that you start using Orion Maps in the Orion Web Console to display maps of physical and logical relationships between entities monitored by the Orion Platform products you have installed.

Legal notices

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